This Generic Requirements document (GR) presents Telcordia's view of generic requirements for the Feature Specific Documents (FSDs)
applicable to custom call-handling features. The requirements applicable to the following services are contained in this document:
Automated Callback (FSD 80-01-0100), Message Delivery (FSD 80-01-0200), Busy Line Verification (FSD 80-01-0300), Emergency Service
(FSD 80-01-0400), Call Completion Service (FSD 80-01-0500), Person Service (FSD 80-01-0600), Operator Services System Handling For
Specialized Attendant Groups (FSD 80-01-0800), and IC Denial Check Service (FSD 80-01-0900).
This document is being issued to:
Update the Automatic Message Accounting (AMA) requirements for Busy Line Verification (BLV) and operator interrupt involving
terminating inward services.
Combine TR-NWT-001176, Issue 1 and TR-NWT-001176, Issue 1, Revisions 2 and 3 (Revision 1 was replaced earlier by Revision 2)
Convert TR-NWT-001176 and its revisions to the Telcordia Generic Requirements (GR) format and process. This also includes
renumbering all sections in the document (each FSD is now a standalone section).
The requirements in this document may be used by suppliers as a resource for their development of operator services systems. Effective
operator services are the key to providing customers with the best communication possible. GR-1176-CORE and the remainder of the
modules give a comprehensive compilation of requirements and objectives that in the Telcordia view, ensure your customers get the best
call handling service. Components of this product are: