ABSTRACT: GR-602 replaces TR-NWT-000602, Issue 1, but contains NO TECHNICAL CHANGES from that original document. It has been issued strictly to
conform with the new Telcordia Technologies document format and GR process, and carries a new issue number and date.
The Customer Control feature gives the customer a dial-up capability to change the operation of certain other features. Features
that can be changed include Automatic Flexible Routing (AFR), Outgoing Facility Group Queuing (OFGQ), Authorization Codes, and Private
Facility Access (PFA). To use customer control, a user either dials an assigned code or dials a public network access code followed by
the directory number (customer option). This GR describes the Telcordia view of generic requirements for the Customer Control feature.